Terms of Service

Last Updated: 03/09/2025

Welcome to Ididit Clothing (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access and use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. About Ididit Clothing

Ididit Clothing converts your child’s original artwork into custom-printed clothing. Because our products are personalized based on user submissions, certain terms regarding cancellations, refunds, and liabilities differ from standard retail purchases.

2. Eligibility

  • You must be 18 years or older to make a purchase.
  • Minors can use the site under parental or guardian supervision.

3. User Journey & Purchase Flow

  1. Select clothing style and size.
  2. Complete payment.
  3. Receive a printable template via email/WhatsApp.
  4. Create artwork offline and upload it to our site.
  5. We print the artwork exactly as uploaded.
  6. Final product is shipped to your address.

Important: Once printing begins, cancellations and refunds are not possible except in cases of manufacturing defects or shipping damage.

4. User Responsibilities

By uploading any artwork, you confirm:

  • You own the rights to the submitted design OR have permission to use it.
  • The content is safe, non-offensive, and legal.
  • Uploaded files must match the template specifications provided by Ididit.

We reserve the right to reject artwork that violates our guidelines.

5. Pricing & Payment

  • Prices include applicable GST unless stated otherwise.
  • Payments are processed securely via authorized gateways.
  • Ididit Clothing is not responsible for transaction failures caused by third-party payment systems.

6. Shipping & Delivery

  • Estimated delivery timelines are 10-15 business days after artwork upload.
  • Delivery times may vary based on pincode, courier delays, or unforeseen circumstances.
  • You will receive tracking details once your order ships.

7. Returns & Refunds

Since our products are customized, refunds and cancellations are generally not allowed.

Exceptions apply for:

  • Incorrect clothing size delivered (different from your order)
  • Damaged product upon delivery
  • Manufacturing defects in printing or stitching

See the Returns & Refund Policy below for detailed steps.

8. Limitation of Liability

Ididit Clothing will not be liable for:

  • Delays caused by courier companies or unforeseen events.
  • Errors in your uploaded artwork.
  • Color variations between uploaded templates and final printed products (minor differences may occur due to printing limitations).

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra

10. Contact Us

For any concerns, contact us at:

📧 support@ididitclothing.com