Privacy Policy

Ididit Clothing

This Privacy Policy explains how Ididit Clothing, a proprietorship business operating from Pune, Maharashtra, India (“Ididit Clothing”, “we”, “us”, “our”), collects, uses, stores, processes, shares, and protects personal information of users (“you”, “your”).

This Privacy Policy applies to users located in India and internationally and must be read in conjunction with our Terms of Service, Refund Policy, and Upload Guidelines.

By accessing our website or placing an order, you agree to the terms of this Privacy Policy.

1. SCOPE & APPLICABILITY

This Privacy Policy applies to:

  • Website visitors
  • Customers placing orders
  • Users uploading artwork or personal information

It governs all personal data collected during browsing, checkout, order fulfilment, customer support, and marketing communication.

2. INFORMATION WE COLLECT

2.1 Personal Information Provided by You

We may collect the following information when you use our services:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Child’s name
  • Child’s age or birthday
  • Uploaded artwork, drawings, or images submitted for customisation

We do not knowingly collect personal data directly from minors without the involvement and consent of a parent or legal guardian.

3. PURPOSE OF DATA COLLECTION

We collect and process personal data strictly for the following purposes:

  • Processing and fulfilling orders
  • Creating and delivering custom-made products
  • Communicating order status, shipping, and delivery updates
  • Providing customer support and grievance handling
  • Sending transactional communications (mandatory)
  • Sending marketing or promotional communication (optional, with opt-out)
  • Internal analytics, auditing, and business improvement

We do not sell, rent, or trade personal data.

4. LEGAL BASIS & CONSENT

By using our website and services, you provide consent for:

  • Collection and processing of personal data necessary to fulfil orders
  • Storage and handling of uploaded artwork for production purposes
  • Receipt of transactional communication

Marketing communication is sent only where consent is provided or implied, and users may withdraw such consent at any time.

5. MARKETING COMMUNICATION & OPT-OUT

Customers may receive:

  • Mandatory transactional messages related to orders
  • Optional marketing communication via email or WhatsApp

Users may opt out of marketing communication at any time by:

  • Using unsubscribe links, or
  • Contacting us through the details provided on the website

Opting out of marketing does not affect transactional communication.

6. INTERNATIONAL DATA PROCESSING

If you are accessing our services from outside India, you acknowledge and agree that:

  • Your personal data may be transferred to, processed, and stored in India
  • Data protection laws in India may differ from those in your country of residence

By using our services, you consent to such cross-border data transfer and processing.

7. DATA SHARING & DISCLOSURE

We may share personal data only to the extent necessary with:

  • Courier and logistics partners
  • Payment gateways and financial institutions
  • Technology, hosting, analytics, and service providers

Such sharing is strictly limited to order fulfilment, operational support, and compliance requirements.

We do not share personal data for third-party marketing purposes.

8. DATA SECURITY DISCLAIMER

We implement reasonable administrative, technical, and organisational safeguards to protect personal data.

However, you acknowledge that:

  • No system is completely secure
  • No method of transmission over the internet guarantees absolute security

Ididit Clothing shall not be liable for unauthorised access beyond reasonable control.

9. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, regulatory, or accounting requirements

Uploaded artwork may be retained for order records unless deletion is requested where permissible.

10. USER RIGHTS

Subject to applicable law, users may:

  • Request access to personal data
  • Request correction of inaccurate or outdated data
  • Withdraw consent for marketing communication

Requests may be made using the contact information provided on the website.

11. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on the website and will apply to all future use of our services.